Loading... Please wait...Welcome to Cookie Gallery!
We offer the best selection of value-priced, handcrafted gift cookies. All of our hand decorated cookies, gingerbread houses, confections and other baked goods are backed by our Best Value and 100% Satisfaction Guarantee.
Customer Service
We are Here to Help Answer all of Your Questions!
100% Satisfaction Guarantee
We guarantee the timely arrival of your gifts in perfect condition. If you or your recipients are not 100% satisfied, simply let us know by emailing us at letsmakeitright@cookiegallery.com and we promise to make it right!
Hours of Operation
You may place your order on our website 24 hours a day, 7 days a week.
Our call center is open Mon - Fri, 9:00am - 5:30pm PST.
We are closed on all major Holidays (January 1st, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day) so our employees can enjoy some quality time with their families.
Holidays Hours:
- Monday 12/24/2012: 9:00am - 12:30pm (PST)
- Tuesday 12/25/2012: CLOSED
- Monday 12/31/2012: 9:00am - 12:30pm (PST)
- Tuesday 01/01/2013: CLOSED
Contact Us
Call (888) 391-2448
Email us at customerservice@cookiegallery.com
Send us mail at 14700 Marquardt Ave., Santa Fe Springs, CA 90670
Personalized Messages & Greeting Cards
Remember to include your message in the space provided on the order web page. Your product will arrive with your personalized gift message. This service is free of charge.
Corporate clients: If you wish for us to enclose some hand-written greeting cards to your order, contact our customer service department. You provide us with the greeting cards and we will arrange to have UPS pick them up at our expense (within the continuous US) and enclose them with each shipment. Minimum order: 25 cards. Additional service fee of $2 per card.
Recipient's Phone Numbers
UPS must have the recipient's phone number to qualify for our guaranteed delivery service. We will not contact your gift recipients via phone unless we are having a problem with delivery.
Methods of Payment
We accept Visa, Master Card and American Express.
Returns
Call us at (888) 391-2448 to arrange for returns. All returns must be pre-authorized and we will pick up at our expenses.
Return shipments can be sent to Cookie Gallery, 14700 Marquardt Ave., Santa Fe Springs, CA 90670.